1
Are you a factory?
Yes, we are a professional beauty instruments factory in Shenzhen, China. you are warmly welcomed for a visit to our factory!
2
What is the lead time & arrival?
Samples order 3-6 working days； bulk orderorder, need about 15-18 working days (depend on detailed quantity of the order). We use Express (DHL, UPS, FedEx).It usually takes 3-6 days to delivery.
3
What payment way I can use to proceed the order?
Usually we make transaction via alibaba trade assurance, after we set up an order, you can pay with credit card, visa, T/T transfer. Or pay offline by western union or Paypal.
4
Brand our logo or name on your lights?
Can be acceptable, 1 piece MOQ. We will need to charge extra silk screen fees on your special request.
We can customize the package for you. For further request, please contact my company's salemen. Thanks!
5
What is the difference between red and near infrared light therapy?
Red and near infrared light therapy are exactly the same except for two differences: Red light is visible and near infrared
light is invisible. Near infrared light penetrates into the body deeper than red light.
6
Are the NIR LEDs working?
Near Infrared light is beyond the visible spectrum, therefore you will only see a faint glow in the centre of the LED, but rest assured it is delivering plenty of energy as designed.
7
Can I use my Red-Light panel multiple times per day?
Yes, you can, however the recommendation is to allow more than 6 hours between treatments
8
How long does it take for red light therapy to work?
It is not an immediate miracle transformation that will occur overnight, but it will provide you with ongoing improvements that you will begin to see in anywhere from 24 hours to 2 months, depending on the condition, its severity, and how regularly the light is used. For most conditions, daily use for at least two weeks is recommended, followed by a once- or twice- weekly maintenance regimen.
9
Do I need to continue to use the light as much when I start seeing results?
Yes. Just because you're seeing results, it doesn't mean that your skin cells are finished doing their jobs. It's just that the results of their efforts are starting to become something you can see and/or feel. Keep up the treatments until you reach your goal level of results.
10
Is it safe for children?
Yes, however as it goes with any new treatment, please consult your health practitioner and if approved adult supervision is highly recommended.